Utility Billing Information

The City Treasurer's office has an easy, interactive web system to access Utility information at your convenience. To use this system, click the link below:

Utility Information

If unable to obtain Water and Sewer information via the internet you may fax the Treasurer's office at (616) 530-6224.

Payment InformationFor your convenience, Utility Payments may be made in a variety of ways including:

  • Dropboxes (located in the parking lot and on the front of City Hall)
  • Automatic deduction from bank accounts
  • Online payments (Bank Account and Credit or Debit Card).

 
 Never pay a late fee again by signing up for Automatic Deductions 
*You will continue to receive a bill indicating the amount due, but the amount will be automatically deducted from your account the last day payment can be made without penalty.

  • Payment via Bank Account online
  • *Payment via Credit or Debit Card online
  • *Payment via Credit or Debit Card by phone: call toll-free, (866) 518-2305. Have your account number ready when calling.
    *Users paying with credit or debit cards will be charged a nominal fee

For more information regarding payments, contact the Treasurer's Office at 616-530-4973.

Go Green! Enroll in Paperless Billing today; we'll send your bill via email and you'll have one less piece of mail to sort through.

RATE INFORMATION

Water Charge: $2.89 per 1,000 Gallons
Sewer Charge: $3.00 per 1,000 Gallons

Residential sewer charges are based upon the first quarter usage. Minimum sewer charge for residential use is $30.00 per quarter, which equals 0 to 10,000 gallons of usage.

WATER/SEWER READY TO SERVE RATES ARE BASED ON THE SIZE OF THE METER:

METER SIZE

WATER RATE

SEWER RATE

5/8"

$16.92

$14.92

1"

$42.30

$37.30

1 ½"

$96.44

$85.04

2"

$169.20

$149.20

3"

$389.16

$343.16

4"

$683.72

$611.72

6"

$1,556.64

$1,372.64

A 10% penalty is added if bills are not paid by due date. Failure to receive a bill does not waive the penalty.

If discontinuance of service becomes necessary, there will be an additional charge of $40.00 due and payable before service will be restored (The $40.00 charge is based on service being restored during the hours of 8:30 am and 4:00 pm. After 4:00 pm, the additional charge is $100.00.).